Industrial Grievance Redressal System (UPIGRS)

  • Industrial Grievance Redressal System (UPIGRS)
  • An e-governance initiative to reduce unwarranted human intervention and to provides a seamless interface for entrepreneurs to get their issues resolved quickly.

    Key Features

    • Provides an investor friendly online platform for submitting grievances
    • Acts as a bridge between entrepreneurs and departments
    • Increases transparency in service delivery
    • Augments ease of doing business
    • Enables entrepreneurs in tracking of their issues with an auto-generated Unique Token Number (UTN)
    • Generates alerts to concerned officers
    • Regular monitoring at higher level of Udyog Bandhu
    • More effective coordination with departments
    • Ensures speedy resolution of issues with expected resolve time of a fortnight
    • Reinforces investors’ confidence
    • Enhances accountability

    Please click here for your Queries and Grievance related to Department.