The Ministry of Overseas Indian Affairs has established an Overseas Workers Resource Center (OWRC) with the following objectives:

• Information dissemination on matters related to emigration.
• Registering, responding to and monitoring complaints received from emigrant workers or prospective emigrants.
• Grievance redressal and follow up with the stakeholders.
• Walk in Counseling between 10:00 to 17:00 . at D-19 (Monday to Friday)
  OWRC & MRC, Delhi
  
  Address -4th Floor Indian Society for International Law (ISIL)
  Bhagwan Das Road, Near Supreme Court.
  New Delhi - 110001
  Telephone No – 011 23072536
  Email: helpline@owrc.in

The OWRC at present is operating a 24x7 helpline to provide need based information to emigrants and their families through a toll free number. This information is available in 11 Indian Languages.

The complaints or grievances received on the helpline are promptly attended to, and feedback provided to the complainant.

The helpline numbers are disseminated as a part of the multimedia awareness campaign organized by the Ministry.

For More information for Overseas Worker Resource Center please visit an official website www.owrc.in